FEATURES FAQ

How do I create my account?

You can sign up for a free trial from our website in less than 60 seconds. During the trial, you will be able to see the full value of pain points eliminated by Ninja Influence or get signed up directly to get started with our managed services and let us do the heavy lifting

When will I be charged?

By the end of the trial, your inserted payment method will be charged unless you cancel your subscription from your account settings. An email reminder will also be sent to you.

How do I add my team?

Under each pricing plan, there is a number of teats available defined per team.

From the settings area, users with manager permission can send invitations to other team members( by email) according to the number of seats available.

How do I get started?

First, you can start by signing up for a free trial here

Or you can book a demo with us

Once the pricing plan is chosen, you can start inviting team members.

Start searching for the right Influencers by filtering and matching, then add them to a campaign.

The campaign contains within it all the influencers you collected. from the campaign itself, you can manage all communication with influencers and track success: by tracking revenue (using your e-commerce platform integration and coupon tracking) and tracking social method activity (tracking URL posts).

How many campaigns can I have per month?

You can create as many campaigns as you wish within the subscription.

What social media platforms can I use?

Instagram, YouTube and TiKTok

How do I find the right influencer?

With over 20+ filters you are able to find the influences who best fit your brand to promote your product or services 

A niche feature we have along with the ability to check an Influencers followers is related profiles which suggest more Influencers that are right for you.

 

How do I add influencer to my campaing?

Just select the right influencers from the results page and then press-> add to campaign.

How do I track eCommerce sales?

First, connect your e-commerce platform under settings or our CSM team will connect for you.

Then under workspace or under the campaigns page, you will be able to pick your e-commerce coupons and add them to the campaign. once set up all purchases made under this coupon will be tracked.

Where can I see social engagement?

You can also track social media posts’ success by copying the post URL link and adding it to the campaign from the campaigns page or workspace page to the relevant influencer.

Information will be tracked under the campaign dashboard.

How do I perform Outreach?

There are 2 options to perform that action- 1 is from the campaigns page- once you are in the pipeline, you can press each influencer you like to outreach and send a message. you can also change the status of the progress within the pipeline.

The second way is to communicate from the workspace page with the ability to send personalized bulk emails.

Can I track results for each campaign?

The campaign contains within it all the Influencers you collected. From the campaign itself, you can manage all communication with influencers and track success: by tracking revenue (using your e-commerce platform integration and coupon tracking) and tracking social method activity (tracking URL posts).

On the campaign page, under “Dashboard” you have all the statistics needed for measuring success.